Business Identity
Who we are, how to reach us, and how orders, payments, shipping, and returns work.
| Store name | Groply |
|---|---|
| Website | jc1jzm-s1.myshopify.com |
| Country of operation | United States |
Contact and Location
| Business address | 945 Southside Pl, Nashville, TN 37203, United States |
|---|---|
| contact@Groply.store | |
| Response time | Within 1 business day |
| Support hours | Monday–Friday, 9:00 AM – 6:00 PM CT |
For order questions, product details, returns, or authenticity concerns, email contact@Groply.store during support hours. Our Contact page lists what to include so we can settle your request on the first reply.
What We Do
Groply is an online retailer of new home office desk accessories, sold to customers in the United States: desk organizers, notebooks and paper, pens and desk tools, and stands and risers. Every listing shows the brand and the manufacturer's specifications.
Each product page names the manufacturer of that product. Groply is an independent retailer and is not affiliated with, sponsored by, or endorsed by the brands we carry.
When you place an order, payment is collected securely through Shopify Payments. We fulfill and ship to the address you provide. Order confirmation and tracking are emailed to you. You can check status on the Track order page or request cancellation of an unshipped order on the Cancel order page.
Payments
Checkout is powered by Shopify Payments. We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, and Shop Pay. We do not store full card details on our servers. Prices on product pages and in our Google product feed are shown in USD ($) and match what you pay at checkout, plus applicable sales tax.
Shipping and Delivery
| We ship to | United States only (no international shipping) |
|---|---|
| Standard shipping cost | Free on all orders (UPS standard; no express option) |
| Handling time | 1–2 business days |
| Order cutoff | 2:00 PM CT, Monday–Friday |
| Estimated transit | 3–7 business days after dispatch |
| Total delivery estimate | 4–9 business days |
Full details: Shipping Policy.
Returns and Refunds
30 days from delivery to request a return on eligible items in new condition. Returns are free: a prepaid return label is included in your package, there is no restocking fee, and nothing is deducted from your refund. Exchanges are accepted. Refunds are issued within 5 business days of receiving the return, through Shopify Payments to the original payment method. Steps, exclusions, and refund timing: Returns & Refunds.
Warranty
In addition to any manufacturer's warranty, we give our own written Groply Limited Warranty, which runs for 12 months from delivery. Report a defect in the first 30 days and we handle it directly: free replacement or full refund, your choice, with a prepaid label and no restocking fee. After that, claims go to the manufacturer first where the product has a manufacturer's warranty. If a manufacturer refuses a claim because of where you bought the product, we step in ourselves for the rest of the 12 months. Full text: Warranty.
Product Authenticity
We sell new products exactly as described on each product page, showing the manufacturer's brand. We do not sell replicas or counterfeits: Product Authenticity.
Policies
- Terms of Service
- Privacy Policy
- Shipping Policy
- Returns & Refunds
- Product Authenticity
- Warranty
- Your Privacy Choices